• Supporter 2026. 03. 24
    Q

    How long does Family Code support last, and how can I change/cancel it?

    A.
    Your support lasts for 30 days from the date you register a Family Code.
    After 30 days, support will automatically expire, and no further support will be applied unless you re-enter a code.

    Changing or Canceling Your Family Code

    You can change or cancel your Family Code 24 hours after initial registration

    To switch creators:
    1. Go to the Creator Code entry menu
    2. Remove your current code
    3. Enter a new Creator Code

    Important Notes
    - Changes take effect only for purchases made after the update
    - Previous purchases are not applied retroactively
  • Supporter 2026. 03. 24
    Q

    What happens to Creator Points if I request a refund?

    A.
    If you request a refund, any Creator Points generated from that purchase will be immediately reversed.

    When an in-game purchase is refunded, the corresponding Creator Points that were credited to the creator will be automatically deducted and reclaimed by the system.

    Important Note
    - Abusive behavior—such as repeated or large-scale refunds intended to exploit the system or disrupt creators—may result in account restrictions in accordance with our policies.
  • Supporter 2026. 03. 24
    Q

    Can I request benefits/rewards from a creator in exchange for support?

    A.
    No. This is strictly prohibited.

    The Creator Support system is designed for voluntary support, not transactional exchanges.

    What’s Not Allowed:

    You may not request or expect anything in return for your support, including:
    - Cash refunds or “paybacks”
    - Gifts or prizes
    - Special favors such as playing together

    Creators are also not obligated to provide any benefits in exchange for support.